The mission of the operations team is to maintain our customer experience and underwriting superiority through our unique claims admission model. They leverage technology and medical teams to overdeliver our promise to customers. They also have oversight of - and continuously improve - commercial and medical operations, capabilities, and efficiency.

As part of our goal to build a growth platform for people, we have developed career plans and performance management tools.

We also want to support our employees as much as possible, making sure all of our members are happy and healthy - beyond just a paycheck.

Our rewards reflect our inclusive values and are extended to every member, regardless of location or seniority.

Learn more about our career plans, perks and benefits, and office-flex work policy.